optiTEL (a Configure Inc. Business) offers Enterprise Cloud hosted technologies and employs some of the most experienced and credentialed telecommunications engineers in the industry. Our highly skilled US Based Team specializes in driving efficiency and increased productivity into the organizations of our customers and partners. As your requirements change, we evolve with you. In fact, our solutions are a catalyst for your growth.

For organizations that are committed to on-premise Contact Centers but would prefer a trusted partner to monitor and conduct ongoing changes that represent an ongoing support challenge for internal IT teams, optiTEL has flexible offerings to help reduce the support burden associated with these systems. 

Should you need to expand your Network Operations capabilities to increase monitoring, management and response capabilities or explore the benefits of SD-WAN (Software Defined Networking) to add resiliency and ease of management to your existing wide area network we are the reliable business partner that will there to deliver for you.