Welcome to optiTEL.
Solution Focused. World Class Results.
optiTEL is the telecommunications business unit of Configure Inc., a complete IT Services firm with over 22 years of experience and expertise in complex enterprise IT architecture design, deployment and management with an In-House development staff for custom API integration requirements. Our team specializes in Enterprise Networking Solutions, SD WAN/Cloud, Mobility, Unified Communications and Security Infrastructure. Configure Inc. supports clients in almost all industry verticals including Finance, Energy, Retail, Hospitality, Healthcare, Manufacturing and Transportation. Configure Inc. believes in Better Customer Experiences and Business Outcomes.
A diverse and experienced management team directs and executes Configure’s market strategies, technical initiatives, operations and the company’s fast-paced growth.
RUDAIN ARAFEH
FOUNDER, PRESIDENT and CEO
Mr. Arafeh established Configure in 1996 to assist clients with complex telecommunication contracting and billing matters. Mr. Arafeh served on the AT&T channel advisory council for several years and has been published in numerous trade publications. Prior to Configure Inc., Mr. Arafeh was with AT&T in sales and marketing role. Prior to AT&T, Mr. Arafeh worked for SPL World Group, a large consulting firm serving customers with highly complex projects. Mr. Arafeh also co-founded Cygnet Labs, a medical documentation software company. Cygnet Labs grew to become the country’s 4th largest bedside medical software documentation company and was sold to a publicly traded company in 1995. At Cygnet Labs, he led the hardware engineering team and instituted user-group meetings that, at the time, were unique to the industry and was partially credited with the wide acceptance of bedside documentation when computer documentation at the bedside was new and very limited. Mr. Arafeh continues his love for entrepreneurship to this day, he mentors many startups and individuals starting their own businesses. He currently serves on the board of directors of 2 other firms.Our Networking and Telecommunications Offering
Configure Inc. is a trusted provider and partner that delivers Optimal IT Solutions.
Network Operations
NOC and Support Services
The optiNOC platform assists our customers to get control of the management of their networks.
IP Telephony
Hosted Enterprise Communications
The optiTEL platform Delivers Enterprise Telephony solutions to organizations of all sizes.
SD-WAN
Software Defined Wide Area Networking
Our optiWAN Solutions and services allow our customers to get control of their Wide Area Network.